Asked, answered.

It is a preserved rose — real in form, treated to keep its shape and colour for years without water or sunlight.

Turn the box gently and the rose rotates a full 180 degrees. A hidden drawer glides open beneath it, where the necklace rests on velvet.

A gold-finish interlocking hearts pendant on a matching chain. Hypoallergenic and tarnish-resistant, presented in the velvet-lined drawer.

The rose comes in red, pink or blue. You choose the colour on the product page before adding it to your bag.

Keep the box away from direct sunlight, water and humidity. Dust the acrylic with a dry, soft cloth — nothing else is needed.

Orders are dispatched within 48 hours. Delivery across France and Europe typically takes 5–9 business days, with tracking included.

Delivery is available across Europe. The exact options and cost for your address are shown at checkout before you pay.

Yes — you have 30 days from delivery for a full refund, provided the box is in its original condition and packaging.

Write to us with a photo within a few days of delivery and we will replace it or refund you in full.

Always. The Rose Box ships in an elegant presentation box — no wrapping required, nothing to add but your words.

Order confirmations are sent by email to the buyer, so nothing about the price is visible to the person receiving the gift.

If your order has not yet been dispatched, write to us as soon as possible and we will change or cancel it for you.

A tracking link is emailed to you as soon as your parcel leaves us. Your account also keeps a record of every order.